Global Healthcare Chatbots Market Overview:

According to MarkNtel Advisors study the Global Healthcare Chatbots Market size was valued at around USD 295 million in 2023 & is estimated to grow at a CAGR of around 19.5% during the forecast period, i.e., 2024-30. The growth of the healthcare chatbots industry is primarily fueled by the demand for the 24x7 availability of healthcare. The primary function of chatbots in the healthcare market is to relieve the workload on healthcare professionals. These chatbots are powered by artificial intelligence and use natural language processing and machine learning algorithms to accurately interpret patients' queries and provide a suitable response. They can also help automate repetitive administrative tasks to reduce the workload on healthcare personnel and give them time to focus on more important matters.

Key Findings of the Study: Healthcare Chatbots market

Global Healthcare Chatbots Market Driver:

Growing Use of Smart Devices to Drive the Market – In this digital era, most of the world is connected via the internet and have a smart device on their person. These smart devices can be used for various purposes and healthcare has become one of them. AI-powered chatbots that can engage people through speech or text and provide solutions. With healthcare chatbots, people can analyze their symptoms on the go and get guidance as to what level of care they require. They can manage appointments, and medication, educate themselves, and much more using these medical chatbots with just a few taps or simply asking the question at any time. This ease and simplification is raising the acceptance of the best healthcare chatbots, ultimately augmenting the revenue growth of the healthcare chatbots industry globally.

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Scope of the Healthcare Chatbots Market Report Segmentation

-By Type

  • Prescriptive Chatbots- Market Size & Forecast 2019-2030, USD Million
  • Informational Chatbots- Market Size & Forecast 2019-2030, USD Million
  • Conversational Chatbots- Market Size & Forecast 2019-2030, USD Million

-By Component

  • Software- Market Size & Forecast 2019-2030, USD Million
  • Service- Market Size & Forecast 2019-2030, USD Million

-By Technology

  • Rule-Based Chatbots- Market Size & Forecast 2019-2030, USD Million
  • AI-Powered Chatbots- Market Size & Forecast 2019-2030, USD Million
  • Voice Chatbots- Market Size & Forecast 2019-2030, USD Million
  • Keyword Recognition-Based Chatbots- Market Size & Forecast 2019-2030, USD Million
  • Hybrid Chatbots- Market Size & Forecast 2019-2030, USD Million
  • Others- Market Size & Forecast 2019-2030, USD Million

-By Deployment Mode

  • Cloud Based- Market Size & Forecast 2019-2030, USD Million
  • On-premise- Market Size & Forecast 2019-2030, USD Million

-By Application

  • Appointment Management- Market Size & Forecast 2019-2030, USD Million
  • Patient Onboarding- Market Size & Forecast 2019-2030, USD Million
  • Telehealth Support- Market Size & Forecast 2019-2030, USD Million
  • Post Diagnosis Education- Market Size & Forecast 2019-2030, USD Million
  • Medication Reminder- Market Size & Forecast 2019-2030, USD Million
  • Billing and Insurance Assistance- Market Size & Forecast 2019-2030, USD Million
  • Others- Market Size & Forecast 2019-2030, USD Million

-By End-User

  • Patients- Market Size & Forecast 2019-2030, USD Million
  • Healthcare Providers- Market Size & Forecast 2019-2030, USD Million
  • Insurance Companies- Market Size & Forecast 2019-2030, USD Million
  • Others- Market Size & Forecast 2019-2030, USD Million

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Geographical analysis:

-By Region

  • North America
  • South America
  • Europe
  • The Middle East & Africa
  • Asia-Pacific

North America is the largest market for healthcare chatbots owing to its developed infrastructure and technology. The presence of leading artificial intelligence and natural language processing model developers is a major factor in making North America the largest holder of the healthcare chatbots market share. The region has been the global leader in adopting digital technologies, which makes North America a preferable market for leading market players. Additionally, the rising cost of healthcare has left people looking for a more affordable and accessible alternative, raising the demand for healthcare chatbots in the region. High healthcare cost is a factor that will drive the growth of healthcare chatbots in other regions as well.

Global Healthcare Chatbots Industry Recent Development:

  • June 2024: Mediktor, the leading digital healthcare company, has announced the acquisition of Sensely, a San Francisco-based, digital healthcare provider that pioneered an empathy-driven conversation platform to support hospital systems and insurance services with world-class member engagement.
  • September 2023: The National Department of Health in South Africa (NDOH), non-profit organization Reach Digital Health (formerly Praekelt.org), and global digital health company Ada Health (‘Ada’) announced the integration of Ada’s intelligent symptom-assessment technology with South Africa’s MomConnect Mobile Maternal Health platform via WhatsApp.

Current Landscape of Healthcare Chatbots Market

The report delineates key market participants and thoroughly assesses their strategic approaches, trends, innovations, and manufacturing infrastructure, enabling a forecast of their market impact over the next five years. The meticulously researched data presented holds the potential to distinguish even nascent market entrants in the long term. Armed with pertinent data and actionable insights, our research report delivers a comprehensive overview of the market, empowering investors and stakeholders to establish a robust presence in the Healthcare Chatbots market. The research report profiles major players, including

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  • Ada Digital Health Ltd.
  • Woebot Labs Inc,
  • Sensely Inc.
  • Buoy Health Inc.
  • Healthily
  • Youper
  • Infermedica
  • Florence
  • OneRemission (Keenethics)
  • IBM Watsonx Assistant
  • Medwhat
  • Streebo Inc.
  • ai Inc.
  • Smartbot360
  • Others

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